Rethinking Repair
“There is a crack in everything. That’s how the light gets in.” Leonard Cohen, Anthem
What world does contemporary information technology inhabit? Is it the imaginary nineteenth-century world of progress and advance, novelty and invention, open frontiers and endless development? Or the twenty-first- century world of risk and uncertainty, growth and decay, and fragmentation, dissolution, and breakdown?
This chapter is an exercise in broken world thinking. It asks what happens when we take erosion, breakdown, and decay, rather than novelty, growth, and progress, as our starting points in thinking through the nature, use, and effects of information technology and new media. Broken world thinking is both normative and ontological, in the sense that it makes claims about the nature of technology and its relationship to broader social worlds, some of which may differ from deep rooted cultural assumptions. But it is also empirical and methodological, an argument and provocation toward doing new and different kinds of research, and new and different kinds of politics, in media and technology studies today.
Text by Steven J. Jackson